Privacy Policy
Last updated: August 2026
1. Who We Are
We are Foldcart.in, an online dropshipping and eCommerce platform based in Kochi, Ernakulam, Kerala, India. We take your privacy seriously and are committed to protecting your personal information. If you have any privacy-related questions or concerns, you can contact our support team at any time.
2. Information We Collect
We collect the minimum amount of information necessary to fulfill your orders and improve your experience.
During Checkout: We collect your name, shipping address, phone number, and email address. We do not require account creation passwords or external ID proofs; your first order securely serves as your account baseline.
Order Details: We track products purchased, pricing, and payment statuses.
Technical Data: We may collect your IP address, browser type, device information, and pages visited via aggregated analytics.
Cookies: We use basic session cookies required to keep track of your shopping cart and maintain your session across our site.
3. How We Use Your Information
Your information is strictly used for operational purposes. We use it to process and fulfill your orders, arrange for shipping, and handle any potential returns or exchanges. We also use your contact details to send crucial order confirmations, updates, and issue resolutions.
Additionally, we use technical data to improve our site layout, prevent fraudulent transactions, and comply with legal obligations. We do not use your information to send unsolicited promotional marketing messages.
4. Data Sharing & Third Parties
Foldcart respects your data and absolutely does not sell personal information to third parties. We only share necessary data with trusted partners to fulfill your orders:
- Payment Gateway: We use Razorpay to securely process all payments.
- Logistics Partners: Your address and phone number are shared with courier partners for successful delivery.
- Partner Suppliers: Some products are fulfilled directly by partner sellers who receive only the shipping details needed to dispatch your item.
All our third-party partners are strictly bound to use your data exclusively for order fulfillment and legal compliance.
5. Data Storage & Security
Your data is stored on secure servers protected by basic security measures, including access controls and transit encryption.
Payment Security: Foldcart does not collect, process, or store your full credit card numbers, UPI PINs, or sensitive banking data. All payment processing is securely handled by our PCI-compliant payment gateway, Razorpay.
6. Cookies & Tracking
Our website uses essential cookies required for the cart and basic site functionality. If we utilize analytics tools (such as Google Analytics) to understand site traffic, the data is anonymized and aggregated to ensure individual privacy is maintained.
7. User Rights & Data Retention
You have the right to request access to the personal data we hold about you, ask for corrections if the data is wrong, or request deletion of your data (subject to our legal requirements to retain order records for tax and dispute resolution purposes).
We retain your order data for a reasonable period necessary to fulfill these legal and warranty obligations. After this period, your data is either securely deleted or completely anonymized. To exercise your rights, please contact our support team.
8. Children's Privacy
Our site is not intended for use by children without the explicit consent of a parent or guardian. We do not knowingly collect personal data from young children. If we discover that a child has provided us with personal information without parental consent, we will take immediate steps to delete it.
9. Changes to Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for legal reasons. Any changes will be posted directly on this page with an updated revision date.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: hello@foldcart.in
Location: Kochi, Ernakulam, Kerala, India